welcome to tmx merchant services!

tags: How to start? | The Pay Flow | Pay Options | High Risk Allowed | Not Allowed | Credit Cards | Fees Gateway Providers | Compare Risk

  How do I setup a merchant account?

1. First do the Pre-Application check above. Admin will revert with a "Initial Yes" or "NO" based on the info provided along with the TMX merchant agreement (credit cards pay option is done directly with bank- read more);

2. Submit the TMX merchant agreement and relevant support documents for processing and risk assessment. (This usually takes from 24-72 hours to complete. Any external approvals might take longer.);

3. TMX will then email you any final approval rate offering for your acceptance;

4. Once the TMX merchant agreement was processed and you accepted the final rate and terms offered, open your free international merchant account online here (if not done already);

5. Now check your inbox and confirm your email address to have your TMX online account activated;

6. Login to your account. You can receive payments by email or through the other payment options on the system. Go to Merchant Tools on the menu bar. The Shopping Cart Interface (SCI) solution offers 2 payment solutions, from a simplistic and easy to use shopping cart direct to checkout.

Note: Use the IMS to generate an online invoice for phone and email type orders!

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Payment Flow process-

The TMX pay flow process is similar to you receiving money to your bank account. Money gets send to the bank which then credits it to your account with them. Same model used at TMX.

• This payflow process is very imporant to understand. It means that ALL payments made comes to TMX and is then credited by the system to your TMX merchant account in real time. TMX is therefore the receiver of payments and does not act as a "gateway" or "processor"

• Why is this important to understand?

1. It means TMX as the receiver of ALL payments, will only credit the TMX merchant account after the payment was actually received (with a "completed" status on your account);

2. It means TMX is not acting as a "pay processor" or "gateway" for any payment. Payments can be made through the various 3rd party gateways integrated on the TMX systems;

3. It further means, as TMX is the receiver of ALL payments, that TMX does not decline or reject any such payments. Payments can only be declined or rejected by the 3rd party gateway(fraud scrubbing) or the payer card company or bank etc.

4. As a value added service, TMX does assist customers in investigating why a payment got declined by any of the above gateways.

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Pay Options-

A TMX account offers all the below pay options integrated into ONE merchant account:

TMX Direct pay options

These are mostly done by using the "Pay" option on member TMX account or by selecting these from the checkout page on merchant website.

• TMX eWallet (instant pay by email- FREE!)

• TMX Escrow (read more)

• TMX Recurring Pay (regular and instant repeat payments to your TMX account- FREE!)

• TMX Mass payment service. Pay up to 1000 members simultaneously. FREE!

TMX Gateway pay options

Depending on the merchant's MCC clasification, different pay options from different gateway providers will be available on the account.

1. Credit Cards- Cards offline currently! Master and Visa: TMX members will be allowed to make Master and Visa deposits onto their TMX accounts and then pay it over to any merchant member(free payments for the sender member). This is not available for direct payments from a merchant website though.

• UKash Vouchers - Instant Cash payments! No Chargebacks, No refunds.

Purchase vouchers from varous retail outlets in the below countries

• eChecks(US bank account holders) - takes from 6-72 hours to approve depending on the US bank used

• Direct Bank Transfers (Latin America)- same day settlement in most cases!

• *new: Customers can now pay with their own online bank- Instantly! TMX integrated various interbank pay networks to facilitate such payments-

  • anyone with online internet banking facilities in any country, can now pay directly from their online bank account;

  • or customer can make the payment/deposit at their local bank branch;

  • get paid anytime 24/7(even over weekends);

  • payments from the countries listed below are settled instantly(within a few seconds up to 12 hours);

  • no need for customer to disclose sensitive personal information anymore. No card fraud ever again!;

  • no chargebacks and lower fees than typical credit cards, therefore no merchant terminations related to high chargeback ratios anymore;

  • customer can now pay in their local currency. Merchant receives the full value of cart currency;

  • 3 types of bank payments: INSTANT, DOMESTIC and FOREIGN. These are settled within a few seconds up to 96 hours. It depends on the payer bank location. more below

  • step-by-step guide on How to do this here

Countries covered for instant bank payments: Australia, Austria, Argentina, Belgium, Brazil, Colombia, Peru, Uruguay, Chile, Mexico, China, Czeck Rep, Slovakia, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Norway, Panama, Poland, Spain, Sweden, The Netherlands, Turkey, United Kingdom. *Payments from certain banks might take a little longer to clear! 

• read more about the various gateway service providers here

• compare the risk exposure levels of these pay options here

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Knowledge Base-

» go to the merchant account knowledge base

» go to FREE merchant tools

 

The following description will clarify the Member types:

• Industries Not Allowed here

• High Risk Industries here

• Countries Not Allowed here

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• titanmoneyexpress reserves the right to accept or decline any account application not listed above without any explanation or reason whatsoever